Very good customer service and support

Very Friendly and fast service. Spot on today

Everyone was polite and very helpful. Would recommend using the service department!

Took my 5yr old truck in for a check engine light. Stacey Moffitt, the service representative, took great care of me. They got the problem fixed as soon as they could get the part, and took good care of me and my truck. Everyone there was courteous and professional. I won’t go into the Ford Extended Warranty here 🤬🤬🤬 That’s not Philpott’s fault.

Sold my car to this dealership and Chris H. did an amazing job, very nice and genuine guy. Had zero issues with the dealership throughout the entire process, Kimberly even took me to the nearest restaurant after I sold my car haha. Kimberly and Chris thank you guys!!!

Wonderful people! We are pulling our camper from southeast PA and heading west to San Marcos from New Orleans today when our truck broke down. It was late in the day, but they all worked together and stayed late to diagnose and repair our truck to get us on the road. Thanks to Cory, Chris, and Stacy!

Miss lisa was great she helped me alot i will be recomending her to friends and family.

Had a 2:00 pm appointment for oil and filter change along with tire rotation. As always everything was done as promised, and I was finished by 3:00 pm.

Had my oil changed on 2015 mustang gt and tires rotated. Was thru in about an hour

Brought in the F150 for a 2:00 PM appointment for Oil & Filter change and tire rotation. Was finished by 3:00 PM. Couldn't have gone an smoother.

Great pricing Brice salesman very easy to work with made sure we had great experience finance manger was also very nice and great to work with

The technician that came out was very professional and explained everything that was going on. After the service he went over everything again

Great service Fast but treated like a king waiting Explained everything in detail They are my go service center from now on.

The gentlemen picking up my car were friendly, courteous and professional. I would definitely use this service again!

Very nice staff and was very quick!

Had my Ford serviced for a brake issue. Customer service was excellent. My car was picked up and delivered by friendly drivers. Was updated by staff through the entire process.

I always take my truck to Philpott Ford for any maintenance or service. The are quick, professional and always do a great job with no surprise costs.

Philpott Ford provides the best customer service around! They work hard for their customer's and make sure they are taken care of in the best way possible. 10/10 recommend.

Everyone that we dealt with from Don Collins, our salesman, Chris Doyle, finance manager and Mike, sorry, forgot his last name, sales manager, knew me or my wife or my daughter-in-law's family, and or my grand kids. The entire sale took several hours, but we visited three dealerships. We got the car we wanted, but not the color (buts that's ok too).Mike and Don did everything they could to close this deal with my sweet trade in to make me happy.

Quick and excellent service

Ms Lisa made sure everything was ok before she finalized the sale. I recommend Philphot Ford for your next vehicle. They actually care and give outstanding service. Thank you Philphot and especially Thank you Lisa Ledoux 💖

The customer service at check out is great! When first arriving no one came out to my car so I went inside. No big deal. Once I found someone to help, the representative helping me was not really friendly. I asked for my free oil change that I was told I get since I purchased my car from there. And he let me know I would be using my ford pass points. I don’t know any difference so I said ok. No explanation or anything. I only asked for an oil change. When I came back they let me know I requested a tire rotation as well. I was confused because I didn’t mention a tire rotation nor did he say I needed one. I said that’s fine but did y’all do the 5 tire rotation since y’all decided do to it without me knowing? They said no they didn’t since it wasn’t mentioned. I was frustrated because I was fine with a tire rotation but had I known it was going to take place I would have made sure it was a 5 tire rotation not just the 4. Communication is key and I wouldn’t have had to wait longer for the issue to be corrected. The service manager that I met last year was amazing and is the one who told me to always go to Philpot because they will already know to do the 5 tire rotation. He said if I bring it somewhere else to just make sure I mention it. That was when I learned about about this 5 tire rotation. Maybe they have new management?

Routine maintenance oil change, tire rotation, detail and such. I think they reset the computer because I think my truck is possessed. Only glitch is I must of got a new person while checking out because he quoted me double of what I was told. So I think a supervisor looked at my paperwork and corrected him. Customer service was off the charts. Even got a hug from my service manager! Great group of people.

Great job! Fast and efficient.

Work was done in a timely manner for a recall linkage problem. (Less than an hour) They called me to make an appointment.

Always friendly and keep you up to date on your service.

Recalled shifter linkage...

Great customer service

Tina and staff are very professional and prompt. Excellent job!

Best ford dealership in the world!!!!!

Greeting by service advisor.(Excellent) shuttled home by driver(excellent) Service completed timely(excellent) shuttled back to dealership(excellent) Video of truck in service emails(excellent)

This service department will be the only place I plan on ever taking my truck. I know Stacey, Kendal, and Chip will take care of me every time! What would this world do without them, I would hate to have to find out!

everything was done very nicely

Fantastic experience as always! Philott Ford Service fixes me up every time

Quick and easy process

Had a pretty good experience here. Kimberly Byrd was my Sales Woman and she was SO NICE and relatable. She helped me pick out my new 2021 Ford Ranger, which I’m obsessed with! We did have to wait for a few periods of time, but it was worth it!

I went in for a part, recieved it next day! Everyone was very helpful!

Had great experience from Brice in purchasing our vehicle. Would recommend or Lisa when purchasing a vehicle there

Very friendly staff , who seemed well educated on their jobs.

They were prompt and accurate

They hecked my vehicle thoroughly and made it look like it just came off the factory floor.

It's always great to have Stacey Moffit as my service advisor. Stacey is always very upbeat, and such a positive attitude . He kept me updated on the repairs. He's the best.

Very good

Very good at seeing to customers needs with problems with my Explorer Sports (very fine auto)

Salesman was extremely patient and polite. He made the entire process practically painless. Not the first time I bought at Philpott nor hopefully the last

I really appreciated Daniel effort to get me out early and he did. I can’t say enough good things about this young man.

Best in the area and never a long wait time. Staff is very polite and very good at communicating along the way. Drive out of my way for them to service my Diesel.

Love working with these guys especially my service advisor Stacey Moffit.he makes every interaction fun and efficent

It was a checkup on the Ford150. Had awesome service

Tracy completed my scheduled service. She had me on my way in very little time.

The factory recall was taken care of in less than 45 minutes. And as always very professional.

The service department is awesome!! I had my oil change and tire rotation as scheduled. They are always courteous, professional and always on time. Our Edge remains in great condition because of the care given by your team! Thank you.

I was greeted by Tracey as soon as arrived. I was at the wrong dealership and did not want to drive any further. Tracey assured me I could service and it shouldn't take a long time. Tracey was friendly and knowledgeable. When I did not respond to a text Tracey checked personally to see if I got the text. I think you she deserves a raise because she was professional and was true to her word about the servicing my truck.

Excellent customer service during recent visit for "recall" work. Work performed in a timely and courteous manner. Super nice folks

Awesome job like always by my service advisor Stacy. Job was done right and fast, will be back!

Kendal and her team At services were extremely helpful and went above and beyond for me , I felt like I was apart of their family /friend and that’s worth more than money . I was extremely stressed and as a veteran with ptsd I don’t need to get stressed but Kendal took great care of me and services at Philpott ford will take care of your vehicle needs .

I needed a good bit of work done to me explorer and Tracy was very helpful and knowledgeable when it came to explaining everything to me and getting my questions answered. I had to leave my car for a few days and she was able to get me to a rental clerk, Myah, that was very helpful and was able to get me into a car that same day. My overall experience at Philpott Ford was a 10 out of 10 and I will be going back for future services.

It was such a wonderful and timely experience.Great atmosphere.

I always have a top notch experience every time I have any dealings with Philpott!

Very professional and very helpful.

Very Professional and courteous

Great People. They work with you to try to do whats best for you. I was a little disappointed in the trade-in value on my vehicle.

everyone was very helpful and did the job i asked them to do.

Brought my '19 F-350 in for Philpott to do routine maintenance items; oil, filters, etc. Work was completed in a timely manner and exactly as expected. I have been a long time customer of Philpott and will definitely return.

The staff including Brice Williams was very helpful as we viewed the available vehicles that we looked at. We were thankful for the help we received in our effort to select a car that our grandson could use. In the end we able to select a vehicle that we could feel would be a good match. Thanks, Herman J. Simien

Reasonable waiting time for as busy as they are. Great service and everyone was very polite. Nice waiting area with coffee and clean restrooms!

Torque Converter

The staff is always friendly and get the job done is a timely manner.

Kelly is amazing! She’s personable and very thorough. I felt relieved after brining my car for service. I will definitely be going to their location again!

Our sales person was great!!! Megan Mckown went above and beyond to help us find the vehicle we were searching for!!

Very good work and and very helpful and polite, staff. Thank you.

O man am I impressed after dealing with bmt ford and arriving at philpott the different In employees and work is amazing I will never go back to bmt and this is my new service station. The report they sent back on my car was impressive. Much thanks to all of you at this location. If you need your ford serviced there is no other place in south east Texas you wanna go here I promise….just another happy customer

Great service - fixed right the first time! Great service folks, great service techs!

Purchased a used, certified F150 from Lisa today. She took care of the transaction in a timely and professional manner. They met my expectations and delivered my truck this evening. Thanks for everything!

Stacy Moffitt is the best hands down or even hands up if your into that kinda thing

Great service and communication was great, very in depth inspection and gave me all the information they found to make my decision of what needs to be completed.

Fairness describes this dealership. I have the highest regard for the service I received from Philpott Hyundai. I chose this dealership for repair on my $43,000.00 Hyundai Santa Fe=(Holy-Faith) Limited Ultimate mini limousine with 300 horsepower after sustaining damage on the interstate while traveling to California. stand up organization all around.

We purchased a used truck here and everything went great! Our sales lady Lisa was very helpful and stayed on top of everything to the very end. We are so very happy with our truck and would definitely buy from Philpott Ford again.

It was very well and done in a very timely manner! Very awesome! Also , loved my service advisor Stacy. Great attitude and had me in and out in little to no time!

Very satisfied. From the moment I drove into service lane until I picked up my vehicle everything was exceptional.

It is employees like Stacy Moffett that I return to Philpott for service and new vehicles.

Very friendly and very professional, car was repaired when they said it would be . Had it detailed and repairs were done right .

Service was good, oil change, tire rotation …. Pleasant to deal with & prompt service…

Very helpful with our resent purchase

Dry good

Good service and helpful

Highly recommend Stacy Moffitt at Ford Service.

Easy to reserve and drop off. Stacey was very knowledgeable and professional. Service was a recall. It was in and out same day. Two thumbs up!

Very professional, all questions answered, and vehicle back in a timely manner.

Another outstanding purchase experience at Philpott Hyundai. They're truly customer service pros. I had to wait a little while for my Santa Cruz, but it was worth the wait! Thank you, Jason Simon, for the TLC.

Philpott service people helped me with my Ford extended warranty issue completely. Other Ford dealer in the area didn't do nothing.Thanks.

Philpott service did an excellent job replacing my backup camera on my 2018 Super Duty. Was in and out in less than 2 hours.

My first oil change and tire rotation on my 2022 Ford Explorer. I absolutely love my new car. Wish I had bought it years ago! Sales people are friendly and easy going, no pressure at all. Finance guy was really nice and had some really neat add ons that will help me in the long run. GM is pretty cool too. Service Center was very fast and efficient. They explained a ton in detail to me while I was there. The only thing I can find to knock them is the cool things they finance guy sold me no one else seems to know anything about! I bought a dings and nicks item with my purchase. The service team had no idea how or where to use it, the salesman knew about it, but not how to use it. I had to wait and talk to Mr. Finance because he is the only one that knew. They do not even have a pamplet you can take with you giving you instructions on how to use it when needed. Turns out all I have to do is drive over to their body shop and make an appointment. So now to find out where that location is at....... Little things count, if you pay for it you should get better than this.... BUT they were eager to see me find the answer to this question.

The service was outstanding from the initial conversation over the phone with the Service agent, Crystal, to the repair. I'm truly satisfied.

Quick and painless!

Very professional and friendly

Employees were all helpful and professional. Tried to set up service on line, but it would not go thru. Telephone works very well.

Our car needed extensive front end repair and replacements, requiring a 3 week stay at Philpott Motors, even though we do not live in Texas. But the Service Department manager, Kel, and all his employees were so wonderfully supportive and helpful we can't thank this crew enough! They were such a great help in working through the many phone calls to our insurance company, connecting us with a rental vehicle and working extra hard to make it all happen smoothly. We are so very grateful for their kind assistance and their willingness to make a terrible situation turn out fine. It's reassuring to know there is such a caring business still left in the world these days!

Great experience getting new tires! Will be back!

Service was awesome. Kept me informed about progress which I really loved. Fast and efficient service. Thank you so much

I really appreciated how well Ms. Krystal and Mr. Brian took care of my vehicle while bringing it to be serviced. They are really nice and very Courteous!!

Everything seems to be working great, they helped me out with a rental. I think Philpott service does a great job. If I had one gripe It's that I paid $9600, and they didn't even run my truck through a car wash. Maybe that's petty, but it sure would have been a nice gesture after forking over that much money.

I had my car towed into Phillpot for a master brake cylinder replacement, a transmission flush and to check out the air conditioner/heater system working properly. Chip Toliver took complete care of my car to meet all my needs. It was a pleasure working with him and will take my car back to Phillpot for any future Lincoln MKX needs. Thank you. Sincerely, Cheri Walston

I needed some help with my brakes and service for my transmission. I made an appointment with the Service Department to get these attended to. My vehicle was taken care of by the Service department and delivered on time as promised. Stacy was my contact and really to care of things. I appreciate the fact he went the extra mile to contact my extended warranty company for some additional repairs that are needed. Good people and good work us why I keep coming back.

Parts visit they had what I needed.

Brought my F-250 in for scheduled service, Stacy did an excellent job of getting a re-call item done long with my service in a very timely manner. Really appreciate the customer service!!!

The side passenger rear view mirror was knocked off. The whole arm had to be replaced. The service was fast, I had an appointment for one morning after the part came in and brought it in the day before and left it. Later that same day I received a text saying it was ready. And the final cost was lower than the estimate. I was a happy customer. They are always fast and courteous.

Hands down best dealership around. Salesman are helpful, not pushy. They don't call you for days on end if you decide not to buy with them. When you do buy with them you get quality service from everyone there.

Emily took great care of us, and the body and paint shop are top notch !!! Great service and great quality work !!!

Service personnel were kind, informative and very helpful. My Truck was repaired within 2 days.

I’m very satisfied with the work performed and the professional and courteous staff.

They took extra precautions making sure they did everything in a safe manner without messing anything up on my vehicle

Goo price on tires and quality service. Always takes a little long but they do good work

Oil leak was discovered and fix professional customer service by Stasey Moffit and mechanic only knew by Chip. Great experience.

Always great service at Philpott!!

Had nail in tire.

On Friday afternoon my driver side window wouldn’t stay up. I stopped by Philpott whenever it started happening and asked if there was any way possible they could look at my truck as it was going to rain that next day. They were able to work me in Saturday morning and figured out it was a programming issue. They got my truck fixed quickly and got me on my way. Kirsten was very helpful in getting my problem resolved.

Took longer than they expected but they continued to keep me informed on every step of the way will always use Philpot Ford.

Stacy did a great and fast job getting my starter replaced. Much quicker than other shops told me they would have correct parts in. Much appreciated, will use again.

I have always brought my 2013 Ford Edge to Philpott for all of my service. I trust them and I always receive fast, friendly service. I count on them to keep my car in the best condition and give me peace of mind. Thank you Philpott for your continued service for our community.

Prompt & fast oil change! In & out in an hour with appointment. Very pleased.

Bought a new vehicle haven't used service center yet but have bought parts for old truck.was extremely satisfied

Big thanks go out to Stacey Moffitt at Ford Service. Took care of my problems Friday afternoon with great results. Philpott has done nothing but excellent service for me and my family. It pays to support locally.

Philpot collision center was very professional from me calling Tuesday to get an appointment for Wednesday at 10am and there was a big storm that knocked power from the facility and was still professional in replacing my passenger side mirror. From the front office to the shop were very certious and professional!!!

Phillpot Ford Service is the best around. I have used others that were closer to my home but the service was always best at Phillpots. Phillpots service writers listen to my concerns and relay my concerns to mechanics so my car can be diagnosed and repaired correctly the first time. Other dealers have told me they could not repeat the problem. The only way to explain it is that Phillpots makes you feel heard and welcome. A lot of dealerships should take some of the sheets from Phillpots playbook and learn how to treat people. Crystal Castillo was my service writer. She is awesome. She kept me informed of what was happening with my car while I was in the waiting area. Thanks Crystal.

Dropped truck off on Thursday, Oct. 7. at 7:30 am. Was not told that parts had to be ordered until after I left. Parts were to be ordered. Brake pads did not come in due to backorder at supplier. I was told on Thursday that it would not be ready until the following Tuesday. I objected and Philpott had the calipers and rotors overnighted in. However, the pads did not come in. Thus the delay. My only issues are that I wasn't told of the ordering of parts until Thursday afternoon when I hadn't heard anything about my truck. I was without transportation until this morning, Oct. 12. I would rather have had my truck through the weekend and when the parts came in, I would take it back to Philpott. Was disappointed, as I have used Philpott service for over 30 years. I had no way to get around for 5 days. I must say that the service advisor was communicating to me the whole time. I realize the delay wasn't her fault. She was very accommodating. I would hope that if parts had to be ordered, I would have the option to take it back when parts were available. Truck was ready at 11:00am today. All's well now.

Amazing quick service and professional staff. Highly recommend both sales and service

Went for routine 40.000 miles maintenance. The service advisor Crystal was very good at explaining the recommended services. Since the service would take longer than anticipated a shuttle driver took me to IHOP so I could have breakfast while the work was completed. He and the cashier were very helpful and courteous as well.

Really appreciated my visit at Philpott Ford Service center. Short wait time. The three people who I talked to were great. Got a multi point vehicle inspection on both cars. I bet this kind of service helps you sell Ford vehicles. THANK YOU FOR YOUR SERVICE, Jim Parker

except for taking over six months to get the car repaired, everything is working again. Nice to have it back,

Stacy is the best and the rest of the service department were great

they do fast a great job on my honda crv..definitely I recommend Philpott ford!

everything from their sales department to their parts and services. staff is very knowledgeable and professional. hands down the best buying experience I've had anywhere. On my 4th purchase from Philpot.

The truest test for dealership is the quality and attitude from the service department. You will have much more interaction time with service than sales. I became a fan of Philpott service years ago when having starting issues with a '96 F-250. Several locations had opportunity prior to the truck going in to Philpott. They resolved the issue with that truck and have been my go to for service on Ford products since. My current F-350 was bought May, 2019. Recently the truck has been having a lot of trouble with the electronics, spending way more time at the dealer than I would like. Keep in mind, these "gremlins" can be very difficult to diagnose and correct. I am extremely satisfied with Philpott service sticking with the issues and working through to resolve. Cause of the different issues came down to a weak battery (has 2 and the engine started fine) and a bad connector on the dash video display. The service folks never doubted the issues and worked diligently to make repairs. Yes, I will be back to Philpott when needed.

I can not thank Mike Allen enough for helping me get into my new beautiful car! I am super picky & he sure enough found the perfect car. The entire process was so easy & fast. I’ve bought from Ford dealerships in the past & Philpott was by far the best experience I have had. I highly recommend them! Especially Mike for putting up with me & making the process so easy!

Stacie was great with service department. Kept me updated on my vehicle repairs

A shout out to Keegan Johnson, Philpott Service Specialist. I experienced a problem with my Ford F-150. When I say that Keegan exceeded my expectations, that is truly an understatement. Keegan was personally involved in assuring that my vehicle received the necessary attention and was properly repaired. He was engaged and kept me posted as to the progress of the repair. Even after the issue was corrected, Keegan contacted me several times, including today, to assure that I was pleased with the repair. Kiddos to Keegan and all of the Philpott team!!

The key to my truck broke today. It was an emergency to replace it due to my hectic schedule. They were able to get a new key, reprogram it and send me on my way 15 min before closing. I appreciate the effort on a Friday afternoon!

Took great care of my service needs.

I & My Husband Chris Craft have not been here, We live in Ragley, Louisiana, but I just wanted to say "Hi"! When I was a young kid My Family lived in Nederland & at the elementary school that I went to I had a Teacher named Mrs. Philpott, & I just remember that She was SO NICE & PRETTY, ALWAYS DRESSED SO NICE! I remember that it was the year Michael Jackson had Thriller album & I think He was burned! There was an eclipse whilst We lived there, & I watched the Cujo movie at Our Neighbors' House, too🐶🙄! I ALSO REMEMBER MRS. PHILPOTT TAKING OUR CLASS TO A JAPANESE RESTAURANT & THOUGH I DIDN'T HAVE THE MONEY TO GO, SHE OFFERED ME TO TELL MY MOM & DAD THAT SHE WOULD PAY FOR ME TO BE ABLE TO GO WITH HER & MY CLASS! I SOMETIMES THINK OF HER & AM ALWAYS THANKFUL TO THE LORD FOR HER NICENESS TO ME, TO PAY MY WAY SO THAT I COULD GO, ALSO!😍🏫💑👩🏻‍🏫😊

Great job😍

Excellent service. Mike in Internet sales did us right

Very good service! We take our car and truck for service at Philpott! Have always had a good experience

Use Tanesha for all of your Ford service needs. She is fantastic.

Great service Would recommend.

Philpott gets a thumbs up today! I brought my truck in for a warranty repair. Mrs.Saurage (service mngr)processed the paperwork quickly and called me in 1 HOUR with my truck ready to go! She was very professional and courteous. All the service folks were true professionals. Brad Burnett

Just had some work done on the F350. Stacy is a great service advisor. They done everything we asked in a timely matter. Everyone was very helpful. Thanks again.

Excellent service on 2018 f150

These guys will take care of you!

I always have my service work performed on our trucks at Philpot. Their service department is top notch. The technician that worked on my wife's truck when we had to have the motor replace was very knowledgable and came out and talked to us each time we went to check on it. I think his name is Cory and I hope he is the one that works on our trucks each time. Stacy Moffitt is the assistant service manage that I talj to each time I go to get any type of work done and he is a great guy to deal with. I would recommend Philpott Ford service to anyone that needs any type of work done to their vehicle.

Sales and service. They make you feel like family

Service is quick and awesome!

My service was provided quickly and satisfactory. Surprised no one had gloves or masks on.

Brought my 2010 F150 in for service and the technician was friendly. I use them for service exclusively on this vehicle.

I brought mine F250 in last week for AC work. The service people were friendly and worked hard on getting my truck fixed. I really appreciate them in this timely manner.

Otis in the service department is great!

I have purchase my last 4cars service been great salesman Adam Carter always great help

In & out with oil change & tire rotation! About 2 hours & good to go!

Philpott Ford Service helped me with replacing a defective part on my new 2020 Explorer.The service Manager ordered the part and called me when it arrived. My appointment was made the next day. It only took about 15 minutes to repair. Thanks Philpott.

THE BEST DEALERSHIP IN THE WORLD.. I recommend everything at this dealership, especially the smiling faces as you walk through the door, and the incredible receptionist including the receptionist at Hyundai.. she is incredible!!! 🤪

Mark Bowden is the best salesman I have ever had. He was not super pushy, answered all my questions and even went out of his way to speak with me for several days before I made my purchase. 10/10 would recommend him.

Hit the road construction and my truck started making a crazy noise,pulled in here at Philpott Ford. They got to me as soon as I pulled in. Test drove my truck,found the problem and fixing it now. A rock between brake caliber. Great service,friendly people. Deshaun Is a really great guy,kept me informed all the way. Way to go,I will be doing all my business there. Thank you all so much.

Ford service department is amazing they’re fast and very nice. Love going in for warm baked cookies and a nice conversation while I wait for my oil change. I’ve bought two vehicles from Philpott ford and I couldn’t be more pleased with them.

Lisa in used cars did excellent job on making sure I was taking care of..still waiting on few we owes to be finished service was slammed due to flood but I believe she will get it fixed.very happy with suv

Great service department. If you’re looking to buy see Adam Carter.

Great job servicing my vehicle!

Lisa was amazing to work with! She was so friendly, helpful, and informative. Her and Josh made the purchase of our vehicle an easy and enjoyable process! Thank you!!

I would like to thank Natashia Berkovich Salazar at Philpott For all her diligent hard work and dedication in getting this this deal done. You can’t beat 0% interest for 72 months. I am so happy to have this new baby. If anyone is looking to get into a new or used vehicle go see Natashia Salazar at Philpott Hyundai. She can get you into your next new dream vehicle 🚗 ⭐️⭐️⭐️⭐️⭐️ 5 star

Tina with Philpott Collision Center is amazing. She was more than willing to walk us through the process after it was determined our vehicle was a total loss. We will continue to use and recommend Philpott Collision Center to our family and friends.

Had State Inspection done by Curtis Brown. When I got in my truck, there was $20 in the cupholder. I must have dropped it in truck. Thank you Curtis for being so honest. I really appreciated that.

Great customer service in all departments. Wonderful staff and a great selections.

Had another GREAT experience at Phillpot!!! Brunson was a pleasure to work with. He gave a thorough in-service to all the ins and outs of the car with all the technology.

This company was one of the companies my insurance used for repairs. So I took my truck to them, they confirmed the work needed with what my insurance said. I then dropped my truck off on a Wednesday afternoon the part was ordered and came in the next day and my truck was ready to go Friday. I was pleased with the work.

No one better to deal with than Mark Fiorenza!

Excellent experience appointment easily made and job quickly done.

Got a great deal and really excellent service from AaRahn Stewart. Would definitely recommend

Had sensor come on indicating low tire pressure. Figured it was probably just that but we are doing a lot of construction on our church property right now, recovering from Hurricane Harvey. I couldn't see a nail or anything like that in the tires but thought it would be prudent to have the dealership check them out. Appreciate Mr. Gonzales for his prompt and friendly service!

As we arrived to have Battery replacement we was told it would be hour an half to get to car as have to wait ,so wait the service man tech told us that the battery was dead for sure,then 15 minutes later the tech man was driving to car back to where we parked came to us sis’s car was fixed we was so surprised we thanked them for speeding up service to get back on road

Next time I need a bigger rental car that small one hurt my back so bad

The vehicle was selected for me with everything I requested and more. After driving the vehicle and appreciating all of the perks and newer features that came with it, it was an easy decision to make to move forward and finalize the purchase. I LOVE MY NEW RIDE!!

Loving my Ford Edge from Philpott Ford!

My recent visit was for my Oil Change. Service was quick, I love the report of my vehicle status. Asked for and got an estimate for new tires. I have found, they have equal or better prices (apple to apples) to other tire centers. And the quality of the tires are better than the discount stores. ( which I always had problems with)

Great Service! Local and convenient!

PHILPOTT HAS BEEN IN BUSINESS A VERY LONG TIME. WE ALWAYS GO THE EXTRA MILE FOR OUR CUSTOMERS. HAPPY 4TH OF JULY. GOD BLESS AMERICA!!!

Great service

My salesperson Jeremy Tinsley was very helpful. He setup my service appointment and made sure everything was perfect. I will always go to Jeremy for my service needs and when purchasing a new vehicle.

We just bought a 2018 Ford Explorer, Derron Rogers helped us so much! He was beyond patient with us throughout the whole process and went above and beyond to get us in the vehicle we wanted!

I stopped by the other day to take a look at the new super duty trucks and was met on the lot by Brunson Ableson. I was very impressed with his professionalism. There was no pressure to buy and he was able to answer every question I had. Knowledgeable sales people make a big difference. I’ll definitely be buying my next truck from him.

Everyone tells me what a nice, qualified salesman my son Derron Rogers is. Philpott is the best dealership in the area. And besides my kid, I love Mark Fiorenza........

Go to Philpott and see Derron or Mark. They will help guide you to what you are looking for. They have your best interest at heart and are there to help you every step of the way to choose what’s best for you and your family.

Edgar was amazing!! He sold me a Ford Focus and did an excellent job! They were fast and friendly! I will definitely be back to buy my next car from Them!

Derron Rogers helped me with my purchase, and he is awesome...I was dreading buying a new car. He treated me like his own Mother....No pressure, patient, willing to help in anyway.....Took care of everything!!!!I highly recommend Philpott Motors and DERRON ROGERS!!!!!Thank you all for your help!!!

My car was repaired right the first time and was completed promptly.

During the two weeks I spent deciding what I wanted to purchase the salesman was very helpful. I was not bombarded with emails or phone calls trying to convince me to make a purchase. They offered me all the assistance I needed to make the right choice and left contact information for further questions. Their price was better than all other dealers in the vicinity by quite a bit. Good experience and a fair price sure made it a lot easier decision. Love my new F-150.

Bought my F250 Platinium two weeks ago. Had a fantastic experience with Brunson in sales, Joshua in finance, and also dropped off my Mountaineer for service and had a great experience with Sharon in that department as well. I think this dealership is great!

Excellent customer service, we were well taken care of. I highly recommend them!!

Awesome experience! Only dealership that would work with me. Craig Harris and Jarret Jenkinson were really helpful. Thanks for all your help.

I wish it had carpet. We didn't realize that. I wanted chrome bumper and grill. But we also think we should have insisted y'all tint the Windows. We were really nervous we'd make the right choice we just couldn't think. I believe we could have gotten a better deal. But good news is you people are very ,nice. I hope my husband Really like it.

Our salesman, Mark was extremely attentive to our needs as customers, Since we lost 3 vehicles during the Hurricane Harvey Flooding, we were shell-shocked. Mark was considerate of our loss and allowed us the time to decide what type of vehicle we needed in order to begin the replacement process that was ahead of us. Kymberly A. LaNear At 55 years old, we have purchased several new and pre-owned cars over the years. We prefer the Ford brand and we normally purchase most of our vehicles from Sour Lake Ford. With the wide spread devastation of hurricane Harvey, selection and availably was slim all over our area. Out of necessity we took a look at Philpott Ford. We met Mark Fiorenza. We looked at new and used Escapes and Edges. We finally settled on a new basic model Edge. Just before signing, Mark suggested my wife drive the SUV once more. She did and found the manually adjustable seats could not adjust to a comfortable possession, so her leg would go to sleep while driving. Mark once again searched diligently for an Edge with more adjustable seats. He found one and she drove it. With the leather seats and the fully adjustable positions, she was able to drive it without issue. Now Mark really worked even harder at this point. He found one in Louisiana and got it on order to be transferred to us in Texas. While we were waiting we happened to notice a new arrival, just off the truck that day. We drove that Edge home that day. This is the simple version of the sorry and we should also mention that Mark worked very hard with the finance staff to keep price within our budget. I have never written a recommendation for any sales person, ever. However, I am compelled to write these words as it is well deserved. We will be coming back to Philpot Ford for future purchases. Mark is probably the best sales person I have ever had the privilege to meet. David M. LaNear

Mark Fiorenza is the best salesman! I just bought my second truck from him. He worked hard to get me the truck I wanted at a great price. I will definitely be a customer for life.

Best experience ever!! Brunson Ableson is the man, and did the best job, we couldn't be happier!!

Love getting my car thought it would take longer but very blessed it didn't love my Ford Edge having a Ford has been the best Car ever more so because just right down the road

The service rep was courteous,helpful, and friendly. Only recommended service we needed. The person didn't try to add items that were not needed.

We lost our Ford Flex in the flood , I was dreading replacing it . I stopped by at lunch they located one and told me it would be ready for pickup Saturday, we picked it up today with no surprises , everything was smooth sailing. Haven't had a lot to smile about since the flood but today was wonderful. Thank you Jimmy and Josh y'all put a smile on my wife's face .

Great service and very nice to work with!

Philpott is great there always open right after the storms to help service vehicles and help with the community in there vehicles needs a true dealership that cares about the people and there needs

My experience with Philpott Ford was one of a kind. Great service all the way around. They fixed all of my recalls quickly. I have no complaints at all.

As usual the crew did an excellent job servicing my baby (2013 FX2 F150). Thanks to everyone that helps me take care of her.

This is our second vehicle from Philpott. Adam Carter, our salesman was professional and accommodating. Great selection, no pressure pitch and the price was great! Thanks again Philpott!

I can't imagine purchasing a non Toyota vehicle. We keep going back. Also don't think there is a better, more professional or graceful salesperson than Shelly Beckett. (Sorry guys). She loves her job and making customers happy. She does not play games. She will give you facts and she knows them. She is patient and pleasant. She's like a really good friend by the time you sign. We are proud and grateful to do business with this lady. She's tops and you will think so too! Thank you, Shelly.

Everyone was kind and went as smooth as it could. Was nice to not have to wait in the lobby. And was done quickly and as of today everything is running fine. I will return soon for more service.

Always have very courteous service representative. However sometimes the service techs drop the ball, i.e. not resetting the computer after oil change even after informing the service rep to make sure it gets done. Had to go on line to "U Tube" to see how to perform as its not in the owners manual that could be found. Live in Orange, so the drive back to Port Neches is not just around the corner. This is not the first time this has been neglected from the service techs. Need to be part of their protocol/procedure and documented on the sales receipt.

As has been the case for many years, Philpott has gone the second mile for all they do. I would not take my truck to any other place. Clean working inviorment, friendly stall, reasonable price and they always do what they say they will do! One reason Philpott is my dealer.

Excellent, friendly service with no wait. Just how I like to buy vehicles.

Fast, no pressure, willing to make a deal.

So far I have always had a great experience with getting my 2013 F150 serviced. The staff are very friendly and anything of importance is always brought to my attention. Other than typical oil changes and tire rotations my only service visits were for a rattle in the drivers side door. It took a few times but eventually they found the problem and repaired it. I'm glad they stuck to it!

Bought my 2017 Raptor. What a great bunch of people. Everyone treats you like family.

Mark Frionza (spelling might be wrong) has and always been a great help. LOVE coming to see him. Just like Cory Lunceford. these two men go beyon their way to help the costumer!

Great business love it got a great deal lol � fast

Love Philpott Ford......Jarrett and Bob Thewman always treat me right!!!

My salesman, Mike Allen, was knowledgeable and helpful. He gave me what I consider to be a fair price. I would buy from Philpott again.

Had a recall on my airbag. Amber, the service manager, was awesome! She fit me in on a very busy day, and I was in and out in no time. Thank you Amber and your service team ya'll are the best!

I enjoyed my purchase and got a good deal with friendly service!

I was there for service. Service writer was very good and kept me updated on the service my vehicle was getting and the service was done in a decent amount of time. No problems.

Love philpott , all services, and the staff I've dealt with so far.

I was very please with the service, Staff was very helpful kept me inform about my truck Thanks to the collision department.

I chose to come to this dealership instead of the one I have closer to my house in Beaumont because they are so friendly and always have me in and out within a decent time!

The sales rep was very helpful in meeting my needs. Worked to get me the deal I wanted, In the process of learning all the new technology on the car. Very satisfied with the salesman's help and the car.

Service personnel is knowledgeable and freindly. They had my car fixed and ready for me in s very timely manner.

The only complaint I have is that none of my doors were greased. I went in with a squeaky back door and came out with it too. I didn't notice until I got home though. Mary Wilson

Amber was great, answered questions, saved us money, keep us updated. We took her flowers yesterday and cup full of candy. We will be back because of her.

Just bought my 3rd vehicle from Philpott Motors in Nederland. They beat any deal I could find in Houston. Just bought a 2016 Ford Truck and I can say without a doubt it was the best car buying experience ever, and I have bought a lot of vehicles in my life. The sales staff was professional, Mike Allen, Darren Roger were great. I will be buying my next vehicle from Philpott.

I was at work and got off early and called service department to see about a oil change they was more then helpful I did not have a appointment and explained this would be my only chance to get my oil changed they told me to come on in that they would take care of it I arrived and they met me and got my oil change done great service. Thanks Ed.

had oil change done amber met me right away. she was very helpful wiht the oil change, also had front end alignment done. she explained everything great

I like buying locally and love Fords . Phillpots has always treated my wife and I good . She drives a Ford and Mark Fiorenza is our salesman . I like their maintenance department also .

I brought in my 2014 Ford Explorer for service. The staff was helpful, the service was great!

great job on oil change and told me I needed a air filter and it was time to rotate tire

Mr. Ed my consultant was fabulous. He took very good care of me and made sure that i knew everything

I had a really good experience buying a car here. Fast and no hassle. Thanks Justin Frederick for making my car shopping pleasant!

Mark did an amazing job working with us and getting a great price. Did everything he can to make us happy and satisfied.

I would recommend Mark F. to friends and family. He was very patient and gave us excellent customer service! He was awesome!!